Privacy Policy

This Privacy Policy explains how we collect, use, and protect information when you use our website and remote EV charger management service (the “Service”).

Last Updated: 11/12/2025 Scope: Public-facing website & EV charger control service

1. Information We Collect

We collect only the information necessary to operate and support the Service:

  • Equipment Identifiers: Unique IDs associated with EV charging equipment.
  • User Contact Information: Email addresses used for account access, support, and notifications.
  • Technical Data: Device and software version information to maintain compatibility and security.
  • Basic Usage Data: Limited logs generated by interactions with the Service (such as access timestamps and operational requests).

We do not collect payment information, location data, or behavioural analytics beyond what is required for core functionality.

2. How We Use the Information

We use the information described above to:

  • Provide and manage remote EV charger operation.
  • Authenticate users and secure access to the Service.
  • Monitor performance and maintain system reliability.
  • Deliver technical support and important service notifications.
  • Improve compatibility, safety, and user experience.
  • Comply with legal and regulatory requirements.

We do not sell personal information or use it for unrelated marketing purposes.

3. Sharing of Information

We will not share information with third parties

4. Data Retention

We retain personal information only for as long as necessary to provide the Service, meet legal and regulatory obligations, or resolve disputes. Equipment identifiers may be stored for operational, diagnostic, and audit purposes.

5. Security

We implement technical and organisational measures designed to protect information against loss, misuse, and unauthorised access. While no system is entirely risk-free, we work to maintain appropriate security safeguards.

6. Your Rights

Depending on your jurisdiction, you may have rights such as accessing, correcting, or requesting deletion of your information, or objecting to certain processing activities. You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details provided in the “Contact Us” section below.

7. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this website, and the “Last Updated” date will be revised accordingly. Your continued use of the Service after any update constitutes acceptance of the updated Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle information, please contact us at: