1. Acceptance of Terms
By accessing or using the Service, you confirm that you accept these Terms of Service (“Terms”) and agree to comply with them. If you do not agree with these Terms, you must not use the Service.
2. Eligibility & Accounts
You may use the Service only if you are legally capable of entering into a binding contract with us and are not prohibited from using the Service under applicable law.
Where account creation is required, you agree to provide accurate, current, and complete information and to keep it up-to-date. You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials.
3. Service Description
The Service enables authorised users to operate and monitor EV charging equipment remotely using unique equipment identifiers. The Service may include web-based dashboards, application programming interfaces (APIs), and related tools.
We may modify, suspend, or discontinue any part of the Service at any time, including to add or remove features, for maintenance, or to address security or legal requirements.
4. User Responsibilities
You are responsible for:
- Ensuring that any EV charging equipment you connect to the Service is properly installed, maintained, and used in accordance with manufacturer instructions and local regulations.
- Configuring and operating chargers safely and in a way that does not endanger people, property, or the electrical infrastructure.
- Ensuring that you have all necessary rights and permissions to control any equipment through the Service.
5. Acceptable Use
You agree not to use the Service to:
- Engage in any unlawful, fraudulent, or malicious activity.
- Interfere with, disrupt, or compromise the integrity or security of the Service or any related systems.
- Access or attempt to access chargers, accounts, or data that you are not authorised to control or view.
- Reverse engineer, decompile, or otherwise attempt to derive source code or underlying ideas where not permitted by law.
- Introduce malware, viruses, or other harmful code into the Service or related infrastructure.
6. Fees and Payment
Where fees apply, pricing and billing terms will be communicated separately or displayed within the Service. You agree to pay all applicable fees in accordance with those terms.
Any third-party payment processing is handled by external providers, and their terms and privacy policies will apply to those transactions.
7. Intellectual Property
The Service, including all software, interfaces, and content (excluding your data and equipment), is owned by or licensed to [Company Name] and is protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works based on the Service.
You retain all rights to any data that you submit or configure through the Service, to the extent that such rights exist under applicable law.
8. Third-Party Services
The Service may integrate with or link to third-party products or services. We are not responsible for third-party terms, content, or practices, and your use of any third-party services is at your own risk and subject to the applicable third-party terms.
9. Privacy
Our use of personal information in connection with the Service is described in our Privacy Policy. By using the Service, you acknowledge that we will handle information as set out there.
10. Disclaimers
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that it will prevent all unsafe or improper use of EV charging equipment.
11. Limitation of Liability
To the fullest extent permitted by law, [Company Name] and its affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, or business arising out of or in connection with your use of the Service.
To the extent we are liable under applicable law, our total aggregate liability arising out of or relating to the Service or these Terms will be limited to the amount paid by you (if any) for the Service during the twelve (12) months prior to the event giving rise to the claim.
12. Indemnity
You agree to indemnify, defend, and hold harmless [Company Name] and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way related to your use of the Service, your violation of these Terms, or your misuse of any EV charging equipment via the Service.
13. Suspension and Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms, pose a security or legal risk, or if we discontinue the Service.
You may stop using the Service at any time. Provisions of these Terms that by their nature should survive termination will remain in effect, including those relating to intellectual property, liability, and dispute resolution.
14. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law rules.
The courts of the United Kingdom shall have exclusive (or, if appropriate, non-exclusive) jurisdiction over any dispute or claim arising from or related to these Terms or the Service, subject to any mandatory rights you may have under applicable consumer protection laws.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes may also be communicated via the Service or by email. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms or the Service, please contact us at:
- Email: [email protected]